Bates, A. and Sangrà, A. (2011) Managing Technology in Higher Education: Strategies for Transforming Teaching and Learning San Francisco: Jossey-Bass/John Wiley & Co.
Now out! The book is available in cloth or e-book from Jossey-Bass, at US$45 a copy (but see below), or from most booksellers.
More information about the book, including summaries of chapters, scenarios from the book, and opportunities to discuss some of the issues, can be found at http://batesand sangra.ca If you order through http://batesand sangra.ca you should get a 20% discount.
The book argues that most universities are too conservative in their goals for technology, that it is difficult to justify the current investment in technology in terms of improved learning outcomes, and suggests a raft of strategies to enable institutions to get a better bang for their buck.
Every VP Academic/Education should have a copy at their bedside!